Terms of Use

1. Introduction

The use of this website, operated by TicTac Cyber Security & Data Recovery Services S.A. (hereinafter “TicTac” or the “Company”), which builds and operates the StartComply compliance platform and the website accessible at https://startcomply.com/ (hereinafter “StartComply” or the “Website”), is governed by the terms and conditions set out below (hereinafter the “Terms of Use”). Access to and navigation of the Website presupposes and implies that the visitor/user has read, understood, and unreservedly accepted the entirety of these Terms of Use. In case of disagreement, the visitor/user must refrain from any use of the Website and its content.

These Terms of Use may be revised and updated at any time, without prior notice. The visitor/user is requested to check this document at regular intervals and, in particular, before taking any action based on the information, services, or procedures contained on the Website.

2. Company Details

This website is owned and managed by the company under the name TicTac Cyber Security & Data Recovery Services S.A. (Greek name: ΤΙΚ ΤΑΚ ΥΠΗΡΕΣΙΕΣ ΚΥΒΕΡΝΟΑΣΦΑΛΕΙΑΣ ΚΑΙ ΑΝΑΚΤΗΣΗΣ ΔΕΔΟΜΕΝΩΝ Α.Ε.), which builds and operates the StartComply platform, with its registered office at 9 Tripoleos str., 17237 Ymittos, Athens, Greece, Tax Identification Number (VAT No. / ΑΦΜ) 800782394 and General Commercial Registry (G.E.MI. / ΓΕΜΗ) Number 140756708000.

Contact:

Email: info@startcomply.com.

You can also reach the team behind StartComply by booking a demo: startcomply.com/book-a-demo.

3. Scope of the Website

The website startcomply.com is the official online presence of the StartComply platform and serves as an informational and communication medium, aiming to present the profile, capabilities, modules, and supported regulatory frameworks of StartComply. These include automated regulatory compliance, real-time compliance monitoring, the Smart Policy Engine, third-party and supply chain risk management, vendor risk management, and cybersecurity risk assessment, with coverage of frameworks such as NIS2, DORA, ISO 27001:2022, and GDPR.

The Website is not an online store, and no sales, transactions, or electronic payments are carried out through it. Access to and use of the StartComply platform itself (available at app.startcomply.com) is provided through a separate subscription and the conclusion of a separate agreement, which is governed by its own Terms of Service and independent contractual terms. Product demonstrations are arranged exclusively following separate communication using the “Book a Demo” option.

4. Acceptance of Terms

The visitor/user must read these Terms of Use carefully before each use of the Website’s services. Navigation and continued presence on the Website implies full and unreserved acceptance of all these Terms, as well as of any special legal notice, warning, or instruction that may appear on individual pages.

In case of disagreement, the visitor/user must refrain from using the Website. The use of the Website by minors is permitted only under the supervision and with the express consent of their parents or legal guardians. For the submission of contact requests or the conclusion of any cooperation, full legal capacity under the law is required.

5. Permitted Use

The Website is made available to the visitor/user exclusively for lawful and good-faith use, for the purpose of information, reading content, submitting contact requests, and making use of any available resources (indicatively: framework guides, compliance resources, and informational materials).

Any use of the Website for illegal, unfair, or contrary-to-good-morals purposes is expressly prohibited, as is any action that may endanger the security, integrity, or proper operation thereof. Indicatively and not restrictively, the following are prohibited:

1. attempts at unauthorized access to parts of the Website, to servers, or to supporting systems,
2. the performance of security tests (penetration testing), vulnerability scans, automated queries (web scraping, bots), or DoS/DDoS-type attacks without the prior express and written authorization of the Company,
3. the introduction or dissemination of malicious software (malware), and
4. any action aimed at intercepting data or obstructing the experience of other users.

Given the nature of its activity in the field of cyber security and regulatory compliance, the Company reserves the right to record, investigate, and report to the competent authorities any action that may constitute a criminal offense or an attempt thereof, in accordance with applicable legislation.

6. Obligations of the Visitor/User

The visitor/user undertakes to use the Website responsibly and honestly. When completing contact forms, demo requests, or subscriptions, they must provide true, accurate, and up-to-date information.

The use of the Company’s contact details for sending unsolicited or bulk correspondence (spam), for automated calls, or for any use unrelated to genuine interest in StartComply’s platform and services is prohibited. The visitor/user bears sole responsibility for any use carried out through their device and network connection, as well as for the consequences of actions that are contrary to these Terms or applicable law.

7. Intellectual and Industrial Property Rights

The Company retains all intellectual and industrial property rights over the content of the Website and any derivative works thereof. All content (indicatively: texts, articles, titles, logos, trademarks, images, graphics, icons, videos, audio material, presentations, guides, documents, the StartComply name and brand, the design and source code of the Website, and design elements) constitutes the intellectual property of the Company or is used under lawful license from the rights holders.

The content is made available to the visitor/user exclusively for personal, non-commercial use. Any reproduction is permitted only provided that no modification or alteration is made and that it is accompanied by a clear reference to the source of origin. Any other use, such as republication, translation, adaptation, creation of derivative works, commercial exploitation, or incorporation into third-party media, is permitted exclusively upon prior written consent of the Company.

The trademarks, logos, and brands of third parties referred to or displayed on the Website (indicatively: client and customer logos shown with permission, technology and implementation partners such as TicTac and K3Y, and referenced regulatory standards and frameworks) constitute the intellectual and industrial property of their respective rights holders and are used exclusively for information purposes and for the presentation of collaborations. For questions regarding intellectual property rights, interested parties may contact the team through startcomply.com/book-a-demo.

8. Limitation of Liability and Disclaimer

The content of the Website is provided exclusively for general information purposes and does not constitute nor replace specialized technical, legal, or advisory guidance. The visitor/user must seek specialized advice for each specific case. The information should not be construed as an incitement to any specific action or omission. The visitor/user acts on the basis of the information on the Website entirely at their own initiative and responsibility.

The Company makes reasonable efforts to ensure that the information on the Website remains accurate and up-to-date; however, it does not guarantee the uninterrupted availability, completeness, or absence of errors in the content, nor that any errors will be corrected immediately or that answers will be provided to all inquiries. Under no circumstances shall the Company be liable for any form of direct, indirect, consequential, or incidental damage that the visitor/user may suffer as a result of the use or inability to use the Website.

Likewise, although the Company takes every reasonable security measure, it does not guarantee that the Website or the servers through which it is made available to the public are provided free of viruses or other harmful elements. The visitor/user assumes the relevant risk and any associated costs. It is clarified that these Terms concern exclusively the use of the Website. The service levels (SLAs), obligations, and guarantees governing the StartComply platform and the Company’s commercial collaborations are regulated in separate agreements.

9. Website Availability

The Company makes every reasonable effort to ensure that the Website is accessible on a continuous basis. However, it does not guarantee uninterrupted, secure, or error-free operation. Availability may be affected by scheduled maintenance, software upgrades, security updates, or factors beyond the Company’s control (network provider failures, force majeure, cyber-attacks on third-party infrastructures). The Company reserves the right, without prior notice, to modify, suspend, or discontinue the operation of the Website in whole or in part.

10. Links to Third-Party Websites

The Website may contain links to third-party websites, indicatively pages of partners and providers (such as tictac.gr, k3ylabs.com and socialactive.com), the StartComply application (app.startcomply.com), and social media (such as LinkedIn). These links are provided exclusively for the convenience of the visitor/user.

The placement of links does not constitute and should not be construed as endorsement, adoption, or acceptance of the content or data protection policies of the respective websites. The Company bears no responsibility for the accuracy, legality, or security of third-party content. Visits to third-party websites are made exclusively at the user’s own risk.

11. Personal Data and Cookies

The protection of personal data constitutes a fundamental priority for the Company, particularly given its activity in the fields of cyber security and regulatory compliance. The collection, processing, and storage of data (particularly when completing contact forms, requesting a demo, or submitting subscription requests), as well as the use of cookies and related technologies, are governed by the Company’s Privacy Policy and Cookie Policy, which constitute independent and binding documents, operate complementarily to these Terms of Use, and are available through the Website.

12. Modification of Terms

These Terms of Use may be modified periodically by the Company in order to reflect changes in services, the operation of the Website, technology, or the applicable legal and regulatory framework. Each revised version is posted on this page and takes effect from the date of update indicated at the end of the text. Continued use of the Website after any modification constitutes tacit acceptance of the new version.

13. Applicable Law and Dispute Resolution

These Terms of Use, as well as any modification thereof, are governed by and interpreted in accordance with Greek and European law, including in particular the General Data Protection Regulation (EU) 2016/679 (GDPR) and Directive (EU) 2022/2555 (NIS2), as transposed into national legislation.

No modification of these Terms shall be valid unless formulated in writing and incorporated into this text. If any provision is deemed contrary to law or unenforceable, it shall automatically cease to apply, without affecting the validity of the remaining provisions.

For any dispute that may arise from the interpretation or application of these Terms, the parties shall first seek an amicable settlement. If this proves impossible, the Courts of Athens are designated as exclusively competent.

Contact

For any matter concerning the operation of the Website or its content, you can contact the team behind StartComply by email at info@startcomply.com or by booking a demo: startcomply.com/book-a-demo | startcomply.com

Last updated: May 2026